To start off my day at work, I had a Webinar training to attend. Our team was set up to view this training together as a group and this was very very difficult for me, to say the least. The sound coming from the phone was a bit distorted and almost sounded like a bad cell phone connection. I asked my colleagues if this was the case but everyone felt that the sound was clear. I guess it was just me and my Esteem. I thought that this may be because the volume on my Esteem was too loud but the quality of sound was not fixed by my multiple readjustments throughout the meeting.
I was obviously very upset (and confused) about why this was happening to me so after the meeting, I talked to the team lead to express my concern. She mentioned that the content being discussed was complicated in general and that the trainer was a bit difficult to follow. The best way to explain this mans voice was that his sentences would start out loud and clear, but then would slowly slowly decrease into a soft mumble that was near impossible for me to hear. Every sentence was sort of like this:
Started at a loud volume and then slowly decreased to nothing…
This, along with "mumblers" and "mouth coverers", are the hearing impaired's worst nightmare!
I was also having a difficult time hearing the other 5 people in the room with me. At this point in my journey, my Esteem has a very difficult time picking up on peoples' voices at a distance. I know that my Esteem is limited to certain tones and ranges until my next readjustment appointment, but this was WAY more difficult than I expected and imagined it to be. This was the first large meeting I attended since my activation and this experience made me feel a bit discouraged and frustrated.
When I returned to my office, I had a voicemail. Through my Esteem ear, the voice on the message was distorted as it was during my training. Interestingly, when I switched it to my hearing aided ear, the distortion went away and it was almost clearer for me. I could, surprisingly, more easily comprehend with my hearing aided ear. I emailed the Envoy Technician about my concern and she suggested that I play around with the device settings to see which setting is the easiest for talking on the phone. She also told me that this is something we can practice and work on during my readjustment appointment next month. Hopefully, we will be able to get this figured out.
While today was a bit discouraging for me, I have to keep reminding myself to stay positive and think of all of the amazing sounds I am now able to hear and experience. This process takes time and I am confident that things will get better and easier for me. This was the first large meeting I have attended since my activation and the first time doing anything is difficult. I just need to continue to put myself out there and get all the practice that I can. Practice makes perfect!
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